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Creative Operations · DTC & Ecommerce Brands

YOU'RE PAYING FOR CREATIVE THAT NEVER REACHES A CUSTOMER.

Most of what DTC brands produce — the UGC, the shoots, the agency deliverables — never gets deployed. It sits in folders, stalls in approvals, and quietly burns through your production budget.

Marshal is the creative operations layer that tracks every asset from production to deployment and makes sure nothing you paid for goes to waste.

Matt Lady
Matt Lady · Founder
10 years in media buying, agency ops & creative production across 150+ brands
The Problem

SIX PARTNERS. ZERO COORDINATION.
ONE EXPENSIVE GAP.

Your media spend is tracked to the penny. Your creative spend is a line item and a shared Drive folder. Research from CreativeX and Forrester consistently shows the same pattern: 52–65% of produced creative never reaches deployment. Not because it's bad creative. Because nobody's job is to make sure it gets where it needs to go.

01
Nobody Owns the Pipeline
Your agency delivers. Your media buyer deploys. Your email team sends. Six partners, zero coordination. Everyone assumes someone else is routing the assets.
→ Who’s connecting production to deployment?
02
Assets Decay in Silence
Content has a shelf life. The shoot from three weeks ago is already stale if it hasn’t shipped. But nobody’s tracking what’s live, what’s stuck, and what expired before it ever ran.
→ What’s the cost of creative that ages out before it launches?
03
You Can’t Measure What You Can’t See
You know your ROAS. You know your CAC. But do you know your deployment rate? Your cost per activated asset? Most brands have never measured creative yield — because they’ve never had the system to do it.
→ What would you do differently if you could see the full picture?
Sound Familiar?

YOU'VE PROBABLY
ALREADY TRIED
TO FIX THIS.

Here's why it didn't stick.

You hired a project manager.
They managed people, not the creative pipeline. When they left, everything in their head left with them.
You bought a DAM tool.
A tool without an operator is a more organized graveyard. Software doesn’t route assets to channels.
You gave it to an intern.
They don’t have the context to make judgment calls on priority, routing, or partner follow-up. The system needs experience, not extra hands.
Marshal isn't a tool, a hire, or a side task. It's the system that manages your entire creative supply chain — measurement platform, operational methodology, and strategic intelligence in one retainer.
The System

HOW MARSHAL
WORKS.

I plug into your existing tools and workflows — Drive, Slack, Dropbox, your ad platforms, your project management. Nothing changes for your team. Marshal is the operations layer that connects everything.

I don't ask you to switch tools, learn a new platform, or change how your team works.

Creative Sources
UGC Creators
Photographers
Video Editors
Agencies
AI Tools
Studios
Influencers
MARSHAL.
The Operations Layer
Google DriveSlackDropboxAirShopifyFrame.io
Intake & Organize
Every asset received, named, tagged, and filed
Route & Deploy
Right asset → right channel → right time
Partner Coordination
Follow-ups, briefs, and delivery tracking
Asset Organization
Your Drive or DAM stays organized, current, and deployment-ready
Monthly Reporting
What was produced, deployed, and what's sitting idle
Deployment Channels
Meta Ads
Google Merchant
Amazon
Email / Klaviyo
Organic Social
Website / LPs
Step 01
Connect
I plug into your existing tools — Drive, Dropbox, Slack, your ad platforms. Read-only where needed. You keep full control.
Step 02
Map
I identify every creative source, every destination channel, and every gap in between. This is the foundation of your ops system.
Step 03
Organize
Every asset gets received, named, tagged, and routed. Nothing sits in a folder nobody opens. Everything moves.
Step 04
Run
Ongoing daily operations — intake, routing, partner coordination, deployment tracking. I handle the pipeline so your team doesn't have to.
What You'll See

ORGANIZED ISN'T ENOUGH.
YOU NEED TO KNOW WHAT'S WORKING.

Most brands can't answer basic questions about their creative pipeline. Marshal gives you the data to answer them — and make better decisions with every cycle.

SEE IT
Where is everything? What’s live, what’s stuck, what’s expired?
Full asset tracking from production to deployment
Every source and destination connected
Real-time pipeline visibility
MEASURE IT
What’s your deployment rate? What’s each asset actually costing you?
Creative Yield Rate (CYR): deployed ÷ produced
Cost Per Activated Asset (CPAA): spend ÷ deployed
Partner scorecards: which creators produce the highest-value content
PLAN IT
How much do you need next month? Where should the next dollar go?
Monthly demand planning based on deployment data
Production gap analysis
Expected value model — what to produce next and what it’s worth
Proof

FIRST CLIENT. REAL YIELD.

She's Birdie × Marshal

She's Birdie — a DTC personal safety brand with six creative partners — had no system connecting production to deployment. Their team spent hours per week chasing assets across Drive, Slack, and email. They didn't know their deployment rate. They'd never measured it.

“Marshal took over the coordination chaos that was eating our team's time. Within the first month, every source and destination was mapped, and nothing sits idle anymore.”

Richie, CEO of She's Birdie

RICHIE

CEO, SHE'S BIRDIE

One of the unused assets discovered in Month 1 went on to spend over $200K in its first 10 days live — leading to a record-breaking month for the brand.

See a sample audit report →

NOT READY FOR THE AUDIT? START HERE.

Three ways to see your creative waste. Pick the commitment level that fits today. You can always come back for more data later.

30 seconds · No email

The Calculator

Plug in your monthly creative spend, your estimated deployment rate, and your partner count. Get an instant dollar figure for your waste. No signup. No commitment. Just a number you can screenshot and send to your CFO.

Try the Calculator →
2 minutes · Email optional

The Score

Five questions about how your creative pipeline actually runs. Get your YIELD score (0–100), your archetype, and your maturity tier — Blind, Aware, Measured, Optimized, or Elite. Most brands score below 35.

Take the Score →
Most accurate
Your 15 min · Our week · Free

The Audit

Your real assets matched against your real ads. Real CYR. Real CPAA. Real waste figure. Source and destination map. Recorded walkthrough. This is the one that ends the conversation — or starts it.

Apply for a Free Audit →
The Framework

WHAT'S YOUR
YIELD?

YIELD is the composite score for creative operations maturity — five sub-scores mapped to six framework levels. Most brands score below 35. Marshal gets you across the Yield Line in 90 days.

Y · I · E · L · D — five sub-scores, one number, 0–100

SEE IT
L1
Visibility
Catalog Rate
L2
Control
Time-to-Live
MEASURE IT
L3
Productivity
CYR
L4
Economics
ROCS
PLAN IT
L5
Forecasting
Required Volume
L6
Optimization
Portfolio Yield
See the full framework →
Who This Is For

MARSHAL IS FOR OPERATORS,
NOT EVERYONE.

I qualify every client before onboarding. If you don't meet these thresholds, I'll tell you honestly — and point you toward what will actually help.

PARTNERS
2+ Creative Partners
UGC creators, photographers, agencies. The more sources, the bigger the chaos without a system. This is the #1 signal.
REVENUE
$5M–$100M+ Annual
Brands where creative production is a real line item — multiple partners, serious volume, and nobody connecting the dots.
CREATIVE SPEND
$15K+/Mo
On creative production across agencies, freelancers, creators, or in-house teams.
TEAM
No Creative Ops Function
You have a team — they’re just not set up to manage the full creative pipeline end to end.
Not the right fit?

If you work with a single agency and everything's coordinated, you probably don't need Marshal — and we'll tell you that on the call. If your creative spend is under $20K/month, the math doesn't work yet. We qualify every client before onboarding because we'd rather turn down a bad fit than deliver mediocre results.

If the Audit Reveals a Gap

TWO PATHS. ONE SYSTEM.

If the audit reveals a gap, here's the fix. You choose the path that fits your team and your scale.

Track
$5,000/mo
Strategist · 3-month minimum

We run your creative pipeline.

Your partners deliver. Marshal handles everything between delivery and deployment — intake, routing, measurement, reporting, and the system that holds it together.

Pipeline architecture & workflow design
Naming, tagging, routing framework
Weekly strategy call (60 min)
Monthly Creative Yield report
Async Slack access
Daily asset intake, triage, routing
Partner coordination & follow-up
Weekly deployment status updates

Best for: Brands with internal capacity who need the system and the strategy, not the hands.

Manage
$10,000/mo
Strategist + Operator · 3-month minimum

We run your pipeline and your partners.

Everything in Track, plus creative partner sourcing, vetting, outreach, and ongoing management.

Everything in Track
Creative partner sourcing & vetting
Creator outreach & negotiation
Vendor management (up to 10 creators, 8 vendors)

Best for: Brands producing at scale who need someone owning the pipeline, not just advising on it.

Who Runs This
Matt Lady

Matt Lady · Founder

Ten years inside the DTC creative machine — buying media, running agency ops, managing 30+ brand accounts, scaling teams and systems across 150+ brands. The same problem showed up everywhere: brands invest in creative production and have no system to manage what happens after delivery.

Marshal is the service I wish every brand I worked with had access to. The methodology, the measurement, and the operational intelligence to actually fix what the data reveals.

SEE YOUR
NUMBER.

Your real assets matched against your real ads. Free when you contribute anonymized data to the benchmark. No calls. No commitment.

Apply for a Free Audit

Ready to talk? Book a Right-Fit Call →